Read our frequently asked questions below. Is your question not listed? Please contact with us.

1Does the Terrabites packaging have to be stored closed after opening?
Yes. Because Terrabites are moist food, the chance of dehydration is high if the packaging is left open. That is why we recommend that you always close the lid well after every feeding moment.
2Why should I keep Terrabites cool and dry?
Despite careful handling of our feed, the chance remains that bacteria and fungi will affect the quality of the feed over time. This chance is greater at temperatures above room temperature or in wet conditions. That is why we recommend that you do not place the food in the sun and that water does not get into the pot.
3Should Terrabites be kept in the fridge?
No, it is not necessary. Terrabites has been treated in such a way that it can also be stored outside the refrigerator for up to 9 months after the production date. Storage at room temperature and out of direct sunlight is therefore sufficient.
4Why is Terrabites semi-moist?
The high moisture content of Terrabites makes for soft chunks. This is especially beneficial for young animals, because it makes it easier for them to make the transition from liquid to solid food.

In addition, the softer lump is also very suitable for animal species whose teeth suffer too much from hard food. For example, claw monkeys and hedgehogs often have dental and jaw problems in old age, due to eating too hard food during their younger years. Soft food can offer a solution.

The high moisture content also ensures that animals that naturally drink little or no water, still get enough moisture through their food.
5What is semi-moist?
Semi-moist comes from English and means "semi-moist". We call it that, because Terrabites chunks contain a lot of moisture. The kibble therefore feels a bit softer. The "standard" crispy chunks do not contain more than 15% moisture. On the other hand, you have wet food, such as canned food for dogs or cats. It contains more than 45% moisture. Terrabites is right in between with 15-45% moisture, which is why we call it "semi-moist"!
6Why are insects used in Terrabites?
Insects are used in Terrabites for various reasons. First, insects are a sustainable source of protein, which can be used to replace other less sustainable sources (such as soy and fish meal).

In addition, insects are an important part of their natural diet for many animal species. In captivity, many reptiles, for example, are already fed with live insects. To make it easier for the owners (or the babysitter), the fresh insects in Terrabites can be used as a (partial) replacement for these live insects.
7What does "natural food" mean according to Terrabites?
Under "natural food" Terrabites means that animals receive as much food as possible that they would naturally eat in the wild. Carnivorous animals ("meat eaters") eat fresh prey in the wild, which means that in addition to meat, they also eat by-products such as hair and bones. Terrabites achieves this by, for example, incorporating whole insects or by-products from the fishing industry into the feed. Omnivorous animals ('omnivores') therefore receive a combination of vegetable and animal food. The food for herbivorous animals ("herbivores") contains little or no animal products. Because even these animals accidentally pick up an insect when they eat plants!
8Are insects the only sustainable ingredient used in Terrabites?
No. In addition to insects, other sustainable ingredients are also used. Think of residual products from the human food industry, such as fish residues.
9Why does Terrabites use sustainable residual products?
NGN wants to use as many raw materials as possible that do not compete with raw materials for human food. This is stimulated by the FAO (Food and Agriculture Organization of the United Nations) and has been happening in the animal feed industry for many years.

In addition, we at Terrabites believe that there is no "waste", but only residual flows and by-products. By using these products, we contribute to a so-called "circular economy".
10Can Terrabites products be made from only sustainable residual products?
Unfortunately not. Not all raw materials contain sufficient substances to:
• let animals grow optimally
• support animal resistance • to give the chunks a good binding and appearance.

To achieve this, a number of high-quality raw materials must therefore be used. This can eventually compete with human food. NGN therefore tries to keep this amount as low as possible.
11Is Terrabites produced with local products?
Yes, Terrabites is produced based on as many local products as possible, from the Netherlands. Sometimes it is necessary to deviate from this, due to functionality, availability and price.
12Why are herbs used in Terrabites?
Herbs are mainly used because of their active properties. For example, they can increase the shelf life of the product. In addition, many herbs also have a beneficial effect within an animal. For example, it can support food digestion or resistance.

Spices can also be added to give the food a specific color or odor. This is how the yellow color of Terrabites "Insectivore Lizard" is created by turmeric, instead of artificial dyes. Animals also often rely on their sense of smell to search for food, which promotes acceptance and intake of Terrabites.
13How long can Terrabites last?
With normal use and storage, Terrabites has a shelf life of up to 9 months after production.
14How many Terrabites should I feed daily?
There is no fixed amount of Terrabites you have to feed. This depends on the animal species, the age of your animal, and how active your animal is. In general, you feed young animals with several small portions, while adults can handle larger portions better at fewer times.

Below you will find some guidelines per animal group:

Birds : Feed about 10% of your bird's body weight daily. This may be a little more if your birds are very active (for example, if they fly around outside their cage / aviary). You can also feed a little more if they have eggs or young. They need extra energy to raise their young.

Reptiles : Most adult reptiles only need to be fed about once every 3 days. Give a little more per feed than your animal eats at one time. The leftover food should then preferably be eaten a day later. If there is still food left, it is best to remove it from the enclosure, to prevent vermin and a dirty enclosure. Preferably supplement Terrabites with fresh food, such as vegetables, fruit or live insects. You can feed young reptiles daily. Again, make sure that the portions are not too large, so that a lot of food could remain. Then give several small portions throughout the day.

Fishes : Feed about enough daily that the fish will eat the food within minutes. Keep in mind that pond fish eat little to nothing during the colder months (about November through March). As cold-blooded animals, they are less active in winter and hide at the bottom of the pond. They therefore need less or even no food during these months.