The following named party is responsible for the processing of personal data via this website as shown in this privacy statement.

Contact information Premium Online
Church forest 1077q
6546 BB Nijmegen
024 202 22 66

Harm Hendriks is the Data Protection Officer of Premium Online, he can be reached via Clearly state in advance about which website there are questions. This privacy statement applies exclusively to the processing of personal data via forms of this website. The said responsible party is not responsible for all other flows in which personal data are processed.

Personal data that we process

TERRABITES processes your personal data because you use a form or provide this data to us yourself. Below you will find an overview of the personal data processed via this website:

  • First and last name
  • Phone number
  • Email address

Special and / or sensitive personal data that we process

TERRABITES does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at and we will delete this information.

For what purpose and on what basis we process personal data via this website

TERRABITES processes your personal data for the following purposes:

  • Sending our newsletter and / or advertising brochure
  • To be able to call or email you if necessary to carry out our services

Automated decision-making

TERRABITESe does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of TERRABITES).

How long we keep personal data

TERRABITES does not store your personal data longer than is strictly necessary to realize the goals for which your data is collected. We use the following retention periods for the following personal data:

  • Name: retention period maximum 2 years, for addressing for information
  • Phone number: retention period maximum 2 years, for the possibility of contacting by phone
  • Email address: retention period maximum 2 years, for the option of contacting us by email
  • Sent email: retention period up to 4 years, for looking up possible history in customer communication

Sharing personal data with third parties

TERRABITES shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. There is a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. TERRABITES remains responsible for these processing operations. In addition, TERRABITES provides your personal data to other third parties:

  • Email relay Socketlabs - purpose: possibility to answer by email

Cookies, or similar techniques, that we use

TERRABITES only uses technical and functional cookies and analytical cookies that do not infringe your privacy and for which no cookie notification is required. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

View, change or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by TERRABITES and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. TERRABITES would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

How we protect personal data

TERRABITES takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us at